Refund policy

Growth ($39/month) and Premium Coaching ($299/month) are billed in advance at the start of each monthly period. When you cancel, you keep full access until the end of the period you have already paid for, and you are not charged again.

We do not refund unused days within a period that has already started, because your Growth Map, action plan and coach review are delivered from day one.

• You were charged twice or charged by mistake.
• You cancelled before a renewal but were still billed for the next period.
• A technical problem on our side stopped you from using the service and we could not fix it.
• Your first payment, if you ask within 7 days and have not yet had a coach call or reviewed briefing.

When you upgrade from Growth to Premium Coaching, you pay only the price difference for the rest of the current month. That difference is not refundable once the upgrade is active.

Email us from the address on your account with the date of the charge. We reply within 3 business days. Approved refunds go back to the original card and usually appear within 5–10 business days.